Transgressive behaviour - introduction - Introduction - Introduction
Onderdeel van: Transgressive behaviour
Does someone get coffee for the entire department, but are you systematically skipped? Does everyone supposedly make funny comments about your skin color? Does a colleague make ambiguous comments and gestures? Does a patient get an outburst of anger? "Or do you have to deal with a visitor who attacks you?" More and more people in society are confronted with transgressive behaviour, also known as undesirable behaviour. Unfortunately, this also applies to healthcare workers. Eighty percent of doctors and nurses in Dutch hospitals indicate that they have to deal with aggression and violence from patients and visitors. A small percentage…